PRIVACY POLICY

Who we are

Our website address is https://www.sheafdesignworks.co.uk.

What data do we collect?

We collect your data when you submit it to us by email, on our website, at a trade event or over the phone. We use cookies and Google Analytics to process browsing data enabling us to provide a good user experience.

Email

When you enquire with Sheaf Design Works Ltd, we ask for your name, company name, contact number and email address. This information is required to process your enquiry and provide a quotation or solution to your query.

Cookies

Cookies are small pieces of information that collect details (including your IP address) in an anonymous form and are stored in your internet browser automatically. We use cookies to track areas of the site you visit and automate certain functions. By continuing to use this website, you give consent to their use. If you do not agree to this, you must stop using this website immediately.

Analytics

We use Google Analytics, a service provided by Google, Inc. The information generated by cookies is transmitted and stored by Google on servers in the United States. Google use this information to evaluate your use of our website. This information includes session duration, pages per session, bounce rate, amount of website traffic and traffic source. We receive this data from Google Analytics which helps us create and maintain a good user experience. For more information, visit https://analytics.google.com/analytics/web/.

How we use your data

We use the data you supply for communication purposes to process your enquiry. Your details are never shared with anyone else and never used in any third-party marketing software.

How we store your data

We store data securely on password-protected machines and hold it for as long as required to process your request. Should you become a customer, your information is kept in our customer contacts and used for future communication, delivery, and invoicing purposes.

What rights do you have over your data?

You have the right to request a copy of the data we hold about you. You can also request that we erase your personal information, but this does not include data we must retain by law for administrative purposes.